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Contact Us
At Plugin Boutique, we’re proud to provide best-in-class support to our customers—helping you make it, no matter where you are in your music production journey. As a Plugin Boutique customer, you can reach our Customer Care Team by submitting a request on our Help Centre. Our specialist team are here to help you with any questions or problems you may have.
Our Customer Care Team
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Elliot
Customer Care Manager
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Reif
Customer Care Team Lead
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Lewis
Customer Care Coordinator
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Josh
Customer Care Coordinator
How to get in touch
To get in touch, just click the Submit a Request button below. This will take you to our Help Centre, where you can also find hundreds of frequently asked questions and articles that may help to resolve your issue. Once your request has been submitted, our Customer Care Team will get back to you as soon as possible.
Helpful information to include
When you submit a request to our Customer Care Team, it’s usually helpful if you include the following information:
- A description of the issue you’re having
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Your order number
- You can find your order number by heading to My Account.
- The name of the product your request is about
- The DAW you’re using
- Your operating system (macOS or Windows)
- Your operating system version
- Any screenshots or videos that may show the issue you’re having
The more information we have in your first request, the faster we’ll be able to resolve your issue.
Business hours
Plugin Boutique’s business hours (BST – British Summer Time):
- Monday: 09:00 – 18:00
- Tuesday: 09:00 – 18:00
- Wednesday: 09:00 – 18:00
- Thursday: 09:00 – 18:00
- Friday: 09:00 – 18:00
- Saturday: Closed
- Sunday: Closed
Our address
Plugin Boutique’s business address is:
Plugin Boutique LimitedOne, Bell Lane
Lewes
East Sussex
BN7 1JU
England
